Pricing for Drop off service
A diagnostic charge of $42.50 will be charged when you drop off a TV. The diagnostic charge for a projector, audio/video amplifier, receiver, or any other electronic device is $85. The price is higher because they require more time to diagnose and require special tools. The diagnostic charge covers the technician’s time to determine what is wrong with your device, and what replacement parts are needed to fix it. Once the item has been dropped off and checked in, please allow 1-2 full business days for the unit to be looked at and diagnosed. Once the diagnostic of your device has been completed our office staff will price the parts needed to complete the repair and then call you with pricing, details of the repair, and an estimate of when the repiar will be completed. All diagnostic charges apply 100% toward the repair cost. The only time you lose the diagnostic fee is if the device is not repairable, parts are not available for the item, or you choose not to proceed with the repair.
Ready to bring your device in for repair?
- No need to call, but of course, you can if you want to chat. We are open M-F 8:30am-5pm. You do not need an appointment.
- We only need your TV or device, nothing else. Leave your power cord, wall mount bracket, TV stand, and remote at home.
For drop off service, we accept cash, checks, Visa, MasterCard, American Express, and Discover credit cards.
All services carry a 60-day warranty on parts and labor. This means if there is a recurrence of the same problem we fixed or any fault which is connected to the original problem we will either try to fix the issue at no additional charge or if we cannot fix the problem we will refund you 100% minus the diagnostic fee.
If you have any other questions regarding pricing or terms and conditions, please give us a call at 317-472-4243, or email us at [email protected]